Return Policy
Return and Cancellation Policy
Thank you for shopping with us. We strive to provide the best products and services to our valued customers. Please read our Return and Cancellation Policy carefully to understand how we handle returns, replacements, and order cancellations.
Returns and Replacements:
- No Returns Policy: Due to the nature of our products, we do not accept returns under any circumstances. This policy ensures the quality and safety of all our products.
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Damaged Products:
- If you receive a damaged product, please notify us immediately.
- Send a clear photograph of the damaged item along with your order number to our customer service team at support@mosthighapothecary.com
- Upon verification, we will send a replacement of the same product at no additional cost to you.
Order Cancellations:
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Before Shipment:
- Orders can be canceled if they have not yet been shipped.
- To cancel your order, please contact our customer service team as soon as possible at support@mosthighapothecary.com.
- We will confirm the cancellation and process a full refund to your original method of payment.
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After Shipment:
- Once an order has been shipped, we are unable to cancel it.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Contact Us:
For any questions or concerns regarding our Return and Cancellation Policy, please contact us: